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Order shipping status page

Week of 6-17-2024

We were planning to ship it this week, but due to the extreme hot weather, we must delay shipping in accordance with our weather-related shipping policy, which you can find at the URL below. We will monitor temperatures next week and keep you updated.

We take the safety of our goods very seriously, and we cannot add any additional strain to the already strenuous shipping process. If you have any questions, please email us, but review our policy first as it explains everything. Additionally, please note that our responses will be limited from Wednesday to Sunday.

I appreciate your understanding.

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Status page archives

6-5-2024

Hello everyone,

I apologize for my recent absence; I've been dealing with urgent family matters. Many of you should have received the initial shipping email when labels were purchased. The second email will come when items actually ship. Unfortunately, shipping is delayed until next week because the insulated boxes didn't arrive as expected.

Additionally, I've been deeply affected by the passing of a dear childhood friend from cancer.

I understand this is a business—a small home business run mostly by me, sometimes with help. I always strive to deliver, and I appreciate your patience and understanding during this difficult time.

If you have any questions, please feel free to reach out via email or other channels.

Thank you for your continued support.

Best regards, Elise

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